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Policies, Terms and Conditions

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Copyright and Trademark Notice 

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Outdoor Bunker. Copyright © 2016, ALL RIGHTS RESERVED.

  • You may use the content of this site only for the purpose of shopping on this site or placing an order on this site - no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.
  • All rights not expressly granted herein are reserved.
  • Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards 
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Links 
This site may contain links to other sites on the Internet that are owned and operated by third parties. Please acknowledge that we are not responsible for the operation of, or content located on or through any such site.

Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy
Your receipt in electronic or other form of your order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Outdoor Bunker reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Outdoor Bunker signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Outdoor Bunker. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to Outdoor Bunker. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Outdoor Bunker is not responsible for the actions of third parties.

Returns
We understand that shopping online can be more complicated than shopping in a physical store because you have to rely on pictures and words to describe each item, not to mention all the other difficulties that arise with online shopping. As hard as we try to describe each item accurately we know that sometimes merchandise just isn’t what you expected or you may change your mind on a purchase. Our goal is to provide the best online shopping experience to each of our valued customers, if for any reason you are not satisfied please contact us so we can provide solutions to any of your concerns.

How to Return

If you wish to return an item, we provide many options to suit your needs, we gladly accept returns up to 30 days from the date of delivery. Due to the nature of certain products, we cannot accept returns on items such as undergarments, custom items and hazardous items. Please contact the manufacturer directly for any warranty claims or for missing parts, for warranty information or questions contact us. Return shipping costs are the customers responsibility unless the return is a result of our error. See the Returns page for more information.

New Items/Like New Items
We will provide a refund, exchange or in-store credit for any returned item(s) in new condition.

A 15% restocking fee will be assessed to any returns of these items.
The buyer is responsible for return postage to the address listed below:

Outdoor Bunker | Returns Dept. | 1320 5th Ave N | Fargo, ND 58102

Items must be in “new, unaltered and unused condition”. Meaning it must be in original packaging with all tags, labels and instructions included. Showing no signs of wear or damage to the product or packaging. Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.

Due to the nature of certain types of packaging, it is impossible to open an item without compromising the packaging. Please keep this in mind as you may wish to return an item after you have opened it. Contingent upon an inspection of these items at the seller’s discretion, these returns may be accepted if the packaging is reasonably intact and all pieces are included and undamaged.

Damaged/Defective/Incorrect Item
If you receive an item that is damaged, defective or is not the item you ordered; please contact us to receive your prepaid UPS or USPS return label as well as replacement item(s). With this return label all you have to do is put the item back in the box that you received it in or any other plain packaging and attach the return label.

  • UPS Labels- Drop the package off at any authorized UPS Shipping Center (please do not use a UPS drop box). Find the UPS Service Center nearest you on their website.
  • USPS (U.S. Postal Service) Labels- Either drop the package off at your nearest post office or hand it to your USPS mail carrier. Find the USPS location nearest you on their website.

Shipping Policy

Shipping Time - Most orders received before 2pm CST will ship the same day, provided the product ordered is in stock. Most orders received after 2pm CST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Outdoor Bunker or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

UPS Shipping Options

  • Ground
  • 2nd Day Air (please allow 2 business days - orders placed after 2pm CST on Wednesday will be delivered the following Monday)
  • Next Day Air (please allow 1 business day - orders placed after 2pm CST on Thursday will be delivered the following Monday)

Please Note: UPS delivers only on business days (M-F), and does NOT deliver on weekends or holidays unless you have chosen Saturday Delivery. For any further questions or to ensure you are choosing the correct shipping option for your needs please refer to the UPS website or contact Paracord Planet Customer Service between 8am and 4pm CST.

USPS Shipping Options

  • Priority (please allow 1-3 business days)
  • First Class (please allow 2-3 business days)

Please Note: USPS delivers only on business days (M-F) and Saturdays. They do NOT deliver on Sundays or Federal Holidays. For any further questions or to ensure you are choosing the correct shipping option for your needs please refer to the USPS website or contact Paracord Planet Customer Service between 8am and 4pm CST.

Taxes
Outdoor Bunker will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, the buyer is solely responsible for all sales taxes or other taxes.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error, or error in pricing information received from our suppliers; Outdoor Bunker reserves the right to refuse or cancel any orders placed for any product listed at the incorrect price. Outdoor Bunker reserves the right to refuse or cancel any such orders regardless of if the order has been confirmed and your credit card charged. In the event that your credit card has already been charged for the purchase and your order is canceled, Outdoor Bunker will immediately issue a credit to your credit card account in the amount of the incorrect price.

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